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Client Testimonials

"Chartier Building Company was the best experience we have ever had with any contractor, hands down.  Rick is the utmost professional - he is courteous,  he calls you back, he seeks to answer your questions,  and he truly, truly listens to the client.  Every detail of his work is excellent quality.  He built our home and every detail was done to our complete satisfaction.  Contractors like Rick are a rare, rare find.  We have recommended him to friends, and they have been as happy with his work as we were.  We would never work with anyone else.  If this sounds too good to be true, it's not.  This company is THAT good.  We welcome any potential client of Rick's into our home to see the truly quality work he does.  Hire this company.  You will never find another company that is so trustworthy, fair, and in tune with what YOU want."

- Holly


"I highly recommend Chartier Building Company. We moved to the South Coast area in 2006. Rick and company remodeled our kitchen, built an addition, a patio, installed 2 dormers upstairs and generally changed the structure of our home from a small, dark, closed in cape to an open concept, light and very livable home. We live in a neighborhood with lots of walkers. We still receive raves on the work that he did! This year we are remodeling an upstairs bath. We called him, have an estimate and he will begin work soon!"

- Madelyn

"My wife and I were in the middle of a home construction disaster. Our previous contractor had stolen from us and had our home torn apart with no intention of completing the job. Consequently, we fired the previous contractor and were told by friends to call Chartier Building Company. In doing so, we spoke with the owner, Richard Chartier, who turned out to be a man of tremendous integrity. Within 3 weeks, he and his professional staff came in and cleaned up the extensive mess that the previous contractor left. The work completed on the home is impeccable, and we have Rick and his crew to thank for this. I recommend him to all our friends and family."


"We came across CBC while searching builders on the internet, and then he came highly recommended by several people we respect. Rick and his crew are pros! He's a great communicator, sticks to schedules, solves problems, has great subs, and helped us out with some great ideas. He helped us realize our dream house, came in on budget, and AHEAD of schedule. We would hire him again in a heartbeat!"

- Hope

"Rick and the team at Chartier Building Company built an attached garage to our existing home with an in-law apartment above. To say we are blown away doesn't really describe how happy we are. Rick and his team are responsive, accurate, thorough, efficient, timely, ahead of schedule and under budget. It doesn't get better than this! I would recommend Rick and team to anyone looking to start a project. Amazing! We couldn't be happier. Thanks CBC!!!"

- Rebamart13

"I couldn’t be happier with the experience I’ve had with your company throughout the course of this project - and I’m absolutely delighted with the result. Your guys were so polite and professional- and their workmanship was superb. I especially appreciated the regular check-Ins from YOU. You kept me informed on a timely basis at every phase, consulted me about every decision that had to be made and you were SO patient with the whole process. I have a few more projects in mind for my Cottage and I will definitely reach out to YOU again to take them on. I can’t say enough about how satisfied I am with my new bathroom. Thanks again!"

- K Kelley

"When we bought our second home in Little Compton, we were committed to working with local craftsmen to support the community. After one meeting with Rick, we knew we had found the right firm. Rick not only carried out a meticulous renovation of our master suite, but he also worked hand in hand with our architect to plan a significant addition to our home. We had to pivot when our original plans did not conform with town code, and the creative thinking and commitment to finding the right solution resulted in a more cohesive, complete, and stunning addition. Not only does it mesh perfectly with the main house, it fits in beautifully with the many mature and unique landscaping features. When you get to know the crew, they are all there for one reason- they love working for Rick, and that goes for his subs, too. This is the third house we've built and by far the most enjoyable experience with the highest quality result."

- Bill

"Chartier Building Company built our waterfront home in LC, RI. They did an excellent job that was completed on time and on budget, with no "surprises". It was an absolute pleasure working with Rick Chartier and frankly one of the best experiences we have had with any contractor. He communicated well, was always pleasant and had great ideas on problem-solving and post-architect modifications. This great attitude was reflected throughout his entire team. Rick stood completely behind his work and readily returned to address some minor problems (without charge) after our house was completed. We wholeheartedly recommend Chartier Building Company."

- Nancy & Brian

"Chartier Building Company was amazing with the new buildout of our new kitchen.  Right from the beginning, they worked with us on the design of the new kitchen and far exceeded our expectations of how it came out.  His crew that worked on our house were so professional and courteous.   They made the whole process and experience of having construction done in a lived in house so easy and enjoyable.  Amazing job!!!"

- Julie & Charlie

"Once my wife and I made the decision to build a new home, we then had to choose an architect.  After interviewing a couple of local firms, we found they both had one thing in common.  They had both worked with Chartier Builders.  From our first encounter with Rick Chartier, we knew he would be the person to partner with to build our forever home.  At the start of the project, Rick and his team listened to our ideas, assisted in decisions on selecting floors, cabinetry, paint colors, etc.  Rick was always accessible for the smallest of inquiries or decisions. I can’t speak highly enough about this company, from the owner to the entire team. They were patient, always willing to make changes, and always making sure that they stayed on schedule.  In fact, they were as excited about the project as we were. The quality of workmanship is excellent, every detail on the house beyond what we expected.  Everyone who visits are amazed at the final outcome of our home. It has been a pleasure to work and continue to work with them on additional projects."

- Winston &  Linette


"We were pleased with our new finished storage space above the garage, the new roof and siding, the new roof on our main house, and repairs on the upper deck floorboards and stairway. Along the way you have been a pleasure to deal with and very responsive to anything we brought to your attention. We appreciated your practical advice and guidance. It was especially important to trust you and your team since we were so far away with infrequent visits during the winter and spring!"

- Gaby & John

"We are really pleased with the our complete house renovation. Rick and his crew did top-notch work. They were respectful and patient with our many changes along the way. We appreciated all the input and suggestions, as it was overwhelming with all the decisions that had to be made. This project ran smoothly. Rick was always available and returned our calls promptly. We highly recommend Chartier Building Co. In fact ,we still have a few more things that we would like done and look forward to working with these guys again."

- Larry & Denise

"We recently moved into our new home and are excited to share how very pleased we have been with Chartier Building Company. From design to occupancy, one word can describe Rick Chartier in every aspect of his work: meticulous. His meticulous attention to detail in the design and planning process helped us to foresee what would work well (or not at all) with our family's lifestyle. Rick's insight and experience were invaluable as we created this home. He gave detailed and well thought out suggestions that reflected our taste, fit our budget, and demonstrated he had truly listened to our needs. Our home is loaded with clever details from top to bottom. Wherever you look, you find evidence that it was built by a contractor who takes the little things seriously, those details that really make a home work for its owner. Every last thing was done right, and smart, with our family's needs as the guidepost. Meticulous can also describe Rick's communication with us. Throughout the entire project he was easy to contact and eager to help us understand every step of the process. Every decision, particularly every budget item, was meticulously communicated. We never encountered any surprises or disappointments. We felt that we were "in this together" and developed a genuine trust that the whole process really was a partnership. We are also appreciative of the meticulous craftsmanship and professionalism of the Chartier Building Company, which was second-to-none. It is clear that each aspect of the house, from framing to paint, was done by individuals who take pride in their work. Everyone that Rick chose to work on our project was polite, professional, and maintained the same attention to detail that Chartier Building Company represents. We are truly grateful to have worked with Chartier Building Company to build our home. The level of detail-orientation, craftsmanship and trustworthiness that Rick provided were absolutely incredible. CBC created a beautiful home that works perfectly for our family. We wholeheartedly recommend Chartier Building Company and will look no further for any future projects."

- Holly & Elton

"Wanted to thank you, once again, for my beautiful home. What prompted this was last night's company. I had a few people over to dinner with drinks on the porch. They had been here before but couldn't stop complimenting the details and quality of construction. It certainly has staying power. I appreciate it every day."

- Marge


"In over 3 decades of home and business ownership and after dozens of renovation and new construction projects, I have experienced a wide range of talents and dedication with builders. Rick, I want to make sure that I tell you loud and clearly that I have never experienced the level of organization and overall excellence and that I have found in working with your company. On time. On budget. Fantastic quality! I always had trepidation about starting a project before working with you. Now I can't wait to get going with something new!" 

- Dave


"Thanks a million to you and your crew for building us a beautiful home. The transformation of the space and the upstairs addition are everything we were hoping for."

- Jenny & Matthew


"We recently had an old one room cottage on our property torn down and rebuilt from scratch. It was a pleasure working with Rick and his team. For much of the construction time, we were out of the country, and Rick was prompt in answering emails, sending updates, and forwarding photographs of the progress. I never worried. When we came back for the final stages, Rick was very helpful with suppliers (sinks, hardware, heat, etc.) and his follow up was fabulous. The new cottage is wonderful."

- Jennifer

"This company employs some of the most hardworking people. The owner, Rick, demands nothing but excellence. All while treating his employees fairly."

- Lisa

"The experience of building our home was exceptional. In this we mean that Rick Chartier is a very knowledgeable, professional builder who has a deep understanding of all aspects of building. The sub contractors he used were also polite, personable, and professional. Rick and the crew he hired has shown an unsurpassed professional experience for us in this daunting task of building our home. Any concerns were addressed immediately and remedied. He worked with us and made recommendations where we had no answers. Very responsive to our questions and clearly offered advice in the entire process. We have absolutely no complaints. The few concerns we had were addressed immediately. Our home is filled with warmth and peace. "

- Nathan & Angela

“Just awesome. Want to really thank your team for the great job they did. Your patience was out to the test, and I truly am grateful for you leading the team. Kudos to all”

- Peg

"Jane and I can’t begin to say how happy we are with our new home – we’ve been meaning to send this note and kept getting overrun by events – holidays, vacations, decorating, unboxing, landscaping – everyday kinds of things. But its overdue, so, here goes…Once we had our architect, Melissa Hutchinson, we began our search for an outstanding builder. We saw the blue Chartier Builders signs outside a number of residences and constructions that we liked from afar. Then on Melissa’s recommendation and speaking with a number of fixture and systems providers, your company, and Rick in particular, always came up at or near the top of builders to speak to. We were really encouraged as everyone we came in contact with were extremely positive in their praise and attitude concerning Chartier…. Chartier Builders has garnered a reputation for quality, service and honesty.

At our first pre-construction meeting, we were impressed at how Rick took the time to explain how the house would be laid out at the job site, the materials he preferred to use (and why), the processes. He managed our expectations in how he explained the reality of the current environment - of possible covid-related delays, weather setbacks, supply issues, etc. He painted a very realistic picture – not trying to frighten but to make sure we fully appreciated the undertaking. From the very start of the building process through closing and the punch list, it’s been a pleasure working with you, Rick, and your outstanding team. And a terrific “team” it is. Over the years you’ve been in business you’ve assembled a fantastic group of craftsmen, trades people and subcontracting partners that share your vision for quality, aesthetics and customer first. From working with Melissa in the design and flow details, to our first Rick meeting at the pre-construction to watching and talking with many of the artisans and laborers you had working on our project, they were all in lockstep with how Rick “does business”. Its critical that that communication happens between builder and home owner in soothing the inevitable moments of stress. A thousand decisions, large and small, get made along the way and not all are perfect. Its that communication that helped us get through some of those – whether it was the worst rainy season in 20 years, or the decision of a key contractor to call it a career or to finding out that code says the height of an area was not quite right. Rick provided the calming required, the options available and the recommendations on how to move forward. We often asked him questions – some complex, some not so much – and he always either had the answers at his fingertips or went and got the answers! He was always available to chat – either right then when we called or if he wasn’t able to talk, he got back shortly after…I particularly appreciated it when I got an almost immediate response from Rick to the my 3:00 AM epiphany texts and emails – thanks Rick! Rick was always open and understanding; and that shown through when we spoke to his “guys”. We’d bounce ideas off Mike, Pierre or Rich and always felt they were eager to be responsive and get things done right so we’d be happy with the results. We thank Rick, Mike, Rich, Pierre and the whole Chartier team for their attention to detail, quality finish work, and comprehensive home features that are readily apparent and prove to demonstrate pride in their work. We’d be remiss is we didn’t also give a shout out the office team – they were responsive, welcoming and fun. It’s hard to try to fit all our thoughts and feelings into just a paragraph, so forgive us the length of this - Jane and I would like to express to you all our gratitude and satisfaction for making our dreams of a “forever home” a reality – it’s truly beautiful. You folks have justly earned the reputation for being the most professional, responsible and quality builders in this area and for that matter in the region. Rick is a terrific builder and more than that he’s a good man that operates a great company; his standing for skilled craftsmanship and commitment to customer service is well earned. His professionalism and personality made the construction process less frustrating and more of life’s journey – moreover, he’s a person of integrity, a person you can trust! If you choose to go with Chartier Builders, you choose rightly; Jane and I highly recommend them without any reservations."

-Ernie & Jane

"Thank you for your excellent work at my home. Your crew was delightful to work with. They were able to do the job under very difficult circumstances (snow, wind and cold)."

- Sandy

"Chartier Building is most professional, thorough and knowledgeable. Rick is very accessible and for a big project comes and does a thorough estimate so that what is estimated is what is paid I was very pleased with the trim replacement that he did on my home. He offered the project in  #1 Pine or Cedar and since most of the charge was labor, I chose cedar, but I was glad to see that he offered options. Would recommend him in a heartbeat."

- Kathleen

"We've been in this house you built for us for a while now and it is time to report on it. I cannot say why I haven't written you sooner but it is about time that I do so. We are immensely pleased with the result. I think "Process" is almost equally important as "Results" and, in our case, the process was equally rewarding. For most householders, engagement of a contractor is necessarily an act of... faith. I will say without reservation that you justified our faith in you in every respect. We have many stories to tell about our house-building adventure and you figure admirably and well in all in which you appear. I've been in the real estate business for more than 35 years and fully understand that during any construction project "things can happen". In our case, everything went very well indeed; the process was as straight-forward and efficient as a practically-minded person could reasonably expect. Your management and careful attention to time and detail kept the entire enterprise trouble-free. We finished on-budget and on-time. There were no unpleasant surprises. Of course "things" did happen but they were few and all of them minor. And of those few; in every instance you addressed each and all professionally, expeditiously and economically. We worked together with you and you with us. So we built the house together, not regardless of each other. You met or exceeded our hopes and expectations in every category of performance I can think of. You were always fair. There was no matter which we did not sort out to our own satisfaction and, I trust, to yours as well. You were always "ready." You always took full and forthright responsibility for your work, your time and your crew. The quality of the workmanship is excellent. Visitors with experience to know, frequently comment favorably on the quality of the work and materials. We sensed from the outset that you were well-organized and a very good listener. You proved our anticipation true. We will always be grateful for your careful and thoughtful attention to our concerns whatever they were; aesthetic, budgetary, scheduling or otherwise. We may never have the chance to build another house but, if we do, we will be happy to engage you again. We have and will continue to recommend you to other people and will be happy and proud to let our house speak for you and the fine work you do. Thanks very much for everything. Give our thanks and best regards to your team"

- J

“Chartier building Company was truly one of the best building companies we have ever worked with. Working with Rick Chartier was a pleasure. He is knowledgeable, skilled in many areas, pays attention

to detail, answers all your questions and gets back to you when you call. All of the people at Chartier Building Company are professional and do excellent work. Mike Michaud coordinated the various aspects of our

full home renovation. There were many moving parts and he did an excellent job keeping everything moving forward and on track. Pierre hand crafted all of our cabinetry which made our house unique and feel

like home. The quality of his work is outstanding. The house was designed to be energy efficient, utilizing Solar, Radiant Heat and HVAC systems for closed ventilation. Rick coordinated these subcontractors seamlessly. Initially, some minor operating problems arose yet Rick, his team and the subs quickly took care of the issues. Chartier Building

Company helped us to create a home we have long dreamed about. We would absolutely hire Rick and his team again!”

-Sarah & Larry

"Very well run company, high end, detail oriented, honest and reliable. Committed to excellence!"

- Marc

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